There’s two ways to add prevent outreach on Juicebox — (1) adding all profiles at a company to the DNC list, or (2) adding individual profiles to the DNC list.

1. Company-level DNC

How to Add Companies to Your DNC List

Go to Settings — In the left-hand navigation panel, click Settings > DNC Companies
Search for a Company — In the "Companies in DNC List" field, start typing the name of the company you want to exclude
Select the Company — Choose the correct version(s) of the company from the dropdown (e.g. Juicebox, Meta, OpenAI, etc)

DNC - 1.png

DNC Enforcement

When a company is added to your DNC List, Juicebox will do two things:

1) Prevent Emails from being Sent

Juicebox will prevent users from adding profiles currently working at this company to their email sequences.
Note: this setting cannot be overridden by any user. The only way to change it is by the admin adjusting the DNC list.

2) Exclude in Search

Juicebox will exclude contacts from that company in your searches — so you don’t accidentally reach out to current or past employees.
Note: this can be set to “Auto Exclude Enabled” in the DNC settings page by the admin. However, individual users can still override this by unchecking the option while searching.

DNC - 2.png

<aside> 💡

Are you on a Business plan and require assistance with bulk uploads to the DNC Companies page?

Reach out to your Juicebox account manager for assistance. If you have your DNC Companies list in a CSV or table format, we will be able to assist.

</aside>

2. Individual DNC

How to tag profiles as “Do not contact”

In the left-hand navigation panel, click Contacts
In the Tags column for a candidate, click Add
Add the tag “Do not contact” to the candidate to prevent outreach to them

Screenshot 2025-05-15 at 5.31.50 PM.png

DNC Enforcement

When a profile is labeled “Do not contact”, Juicebox will prevent any user in your organization from adding the profile to an email sequence.

Reversing the Tag

By removing the “Do not contact” tag for a given profile, the user will be able to add the candidate to any email sequence.

Reasons for using DNC tags

Contacts may be excluded due to profile opt-out requests, internal company policies, or other relevant considerations.

← Previous

Data Sources

Help Center